Contact: [email protected]

+ Going forward any inquiry about ordering outside of the webstore will be ignored. + 

Technical problems will only be addressed if you provide a screen capture of the issue.

If you are outside the United States, please note:

1. The 25.00 flat rate shipping option is for people ordering many CDs without Jewel Cases. If you select that for anything other then CDs, and it actually costs less to send your order I will not refund the difference.

2. Larger orders, or orders with unique weights may be invoiced for a second payment for additional postage.

3. If it does not give you any foreign shipping options, enter your zipcode and refresh.

Other information

+ Any issues you have with your order must be made known within 72 hours of package receipt, orders may only be canceled 24 hours after sending payment. You WILL be charged a restocking/processing fee.

+ Winter Solace Productions is not to be held responsible for damages (including broken tape boxes) caused by postal workers/customers workers nor import taxes.

+ As an institution Winter Solace promotes people thinking for themselves. If something in here is offensive to you, do not buy it. Winter Solace Productions does not ship orders to: Israel or Austria.  Many products can't be imported to certain countries and it is assumed that the customer knows what they are buying before they order it.

+ Due to reasons stated Ad Nauseam elsewhere, I can't guarantee the audio quality of cassettes copied by hand. Requests for replacement dubs, refunds etc are not honored, if this is a problem for you do not place an order or do not buy products released in this fashion.

+ The right to refuse service to anybody for any reason without disclosure is retained.

Other stuff which will be ignored.

1. Demo Submissions

2. Requests to Hold anything. Buy it when it's listed.

3. Requests to trade for distro products (I only trade with labels/distros)

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